Fair Pricing for Emergency Repairs
We understand emergencies are expensive. That's why we keep our rates reasonable and transparent — no hidden charges, just honest pricing.
Our Pricing Promise
No hidden charges, clear quotes before we start work
Transparent Pricing
We provide clear quotes over the phone or on arrival before starting any work.
No Hidden Charges
The price we quote is the price you pay. No surprise additions or hidden fees.
24/7 Availability
Emergency callout service available around the clock, every day of the year.
Why Our Pricing is Fair
Emergency repairs are never cheap—but they shouldn't be extortionate either
Reasonable Rates
We charge fair rates for emergency work. Yes, it costs more than standard hours, but we keep it within reason—not inflated just because it's an emergency.
Quote Before Work
We provide a rough quote over the phone before starting any work. You'll know what you're paying and why.
Honest Assessment
We'll tell you if a repair can wait until standard hours. We won't push you into expensive emergency rates if it's not truly urgent.
What's Included in Our Callout
✓ Included in Callout Fee
- Emergency response within 60 minutes (Taunton area)
- Full diagnostic assessment
- First hour of labour
- Safety inspection of affected area
- Expert advice and recommendations
- Clear written quote before work starts
- Professional NICEIC approved electrician
- Fully insured service
Additional Charges
- Materials and parts (cost + 15%)
- Specialist equipment if required
- Extended travel beyond 15 miles (£1/mile)
All additional charges are quoted and approved before work begins.
What Affects Your Emergency Cost
Understanding what you're paying for
🚗 Rapid Response
We maintain 24/7 availability and aim to reach you within 60 minutes in the Taunton area. This requires keeping vehicles equipped, staff on call, and a dedicated emergency team ready to drop everything.
🔧 Expert Diagnosis
Emergency calls require experienced electricians who can quickly identify complex problems. Our team includes NICEIC-approved professionals trained to handle any electrical emergency safely.
⏰ Out-of-Hours Work
Evenings, weekends, and bank holidays cost more because we're paying our team premium rates to be available when you need them. We pass on fair costs, not inflated markups.
🛡️ Safety & Insurance
We carry £5 million public liability insurance, use quality materials, and provide full certification. These protections add cost but give you peace of mind.
Our Pricing Process
1. Initial Contact
When you call, we'll discuss your emergency and provide an estimated price range based on your description. We'll also confirm our callout fee and hourly rates.
2. On-Site Assessment
Our electrician will assess the situation, identify the problem and confirm the price.
3. Your Approval
We won't start work until you've approved the quote. If you decide not to proceed, you'll only pay the callout fee. No pressure, no hidden charges.
4. Completion & Payment
Once work is complete, we'll test everything thoroughly and provide certification if needed. Payment is due on completion. We accept cash, card, and bank transfer.
Our Commitment to Fair Pricing
- No Upselling: We recommend only what's necessary
- Transparent Breakdown: You see exactly what labour and materials cost
- Honest Assessment: We'll advise if something can wait
- Quality Work: Proper repairs done right, not quick fixes
- Full Certification: All work certified and guaranteed
- Professional Standards: NICEIC approved, 18th Edition trained
- Always Available: When you need us, we're there
Payment Methods
We accept all major payment methods for your convenience
💳 Card Payments
All major credit and debit cards accepted
💷 Cash
Cash payments accepted on completion
🏦 Bank Transfer
BACS and faster payments accepted
Ready to Get a Fair Quote?
Call us now and we'll give you an honest assessment and transparent pricing